We run WhatsApp Business API in production for our own customers — templates, shared inbox, automation, green tick. This is the service on this site where we are least theoretical.
WhatsApp is where Indian customers actually reply. It is also the channel with the most vendors selling automation that violates WhatsApp's terms and gets numbers banned — usually a business's primary number, taking the customer history with it.
We only build on the official Business API. It is slower to get approved and it costs more per message than the unofficial route, and it is the only version that is still working in six months.
What we build
Business API onboarding
Meta Business verification, number registration, display-name approval and the green tick application. The paperwork stage where most projects stall, handled properly.
Message templates
Written and submitted to pass review the first time. Rejected templates are the standard delay on WhatsApp projects and are largely avoidable with correct category selection and wording.
Shared team inbox
Multiple agents on one business number with assignment and history — so conversations stop living on one salesperson's personal phone and leaving with them.
Automation and AI replies
Instant acknowledgement, qualification, order and appointment updates, with AI answering from your own content and escalating cleanly to a human.
How we work
- 1
Start the approvals immediately
Meta verification runs on Meta's schedule, not ours. We begin it on day one and build while it processes, because it is the critical path.
- 2
Opt-in that holds up
Compliant opt-in capture and easy opt-out. This is what protects your quality rating, and your quality rating is what protects your ability to send at all.
- 3
Templates and flows
Templates submitted early, conversation flows built against your real enquiries.
- 4
Watch the quality rating
Post-launch monitoring of quality and messaging limits, with the content changes needed if the rating starts sliding.
How we price it
Build cost is separate from Meta's per-conversation charges, which you pay Meta directly. Any vendor bundling these opaquely is marking up your message volume.
Software of ours you can open right now
These are live production sites running on our platform, not mockups. Open any of them, then ask us to walk you through the admin side on a call.
- Bawana Industrial Tools & Hardware
- Delhi Corporate Chambers
- Delhi Skyline Realty
- Dot2Dotz Industrial Marketplace
- Foodlet
- Freelance HUB
- JustLaunch
- Propnal Real Estate
Questions we get asked
Why not use a cheaper unofficial WhatsApp tool?
Because they get numbers banned, and the ban usually takes your primary business number and its entire conversation history with it. We do not build on unofficial automation at any price, and we would advise against anyone who offers to.
How long does the green tick take?
The green tick is a separate Meta decision from API access and is granted on notability grounds — it is not guaranteed, and nobody who promises it can deliver it. You can send messages without it; we apply and manage expectations honestly.
What does WhatsApp itself cost?
Meta charges per conversation, with rates varying by category and country. It is billed by Meta on your own account so you can see exactly what you are spending.
Can it connect to our CRM?
Yes — conversations should create and update records in whatever system your sales team already uses. A WhatsApp inbox disconnected from your CRM just relocates the data-entry problem.
Talk to us
Tell us what you are trying to build. The first call is a scoping conversation, not a pitch — and if you do not need us, we will say so.